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My order (questions)

If you need more information about your order, you can find it here. On this page, you will find answers to themost common questions from our customers.

Fill in the form to change your e-mail address

First and last name:

Temporary password

you have received the temporary password in your shipment

The e-mail address specified when placing the order

If you do not remember your e-mail address, leave this field blank

New e-mail address

Add a photo of your order confirmation:

Please note!

For the sake of your safety, random requests are verified over the phone by our specialists. You will receive an e-mail response to your request within a maximum of 48 hours (two working days).

Consent to processing personal data

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